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Returns

Here you can find information about making a Dea Kudibal return.

How do I make a return?

Please contact [email protected] before sending back your order / parts of your order. When returning from the UK please be aware that we do not cover the return expenses and this will not be refunded. You must send with all costs covered and arra

Do I pay for a return?

Return orders made from non-EU registered countries are to be paid by the customer. Read more about returns here.

When can I expect my refund?

Once a return order has been received and accepted, it subsequently takes approximately 14 working days before the refunded amount has been transferred back to the customer’s bank account. Read more about returns here.

Can I return my order?

Yes you are able to return your order within 14 days. Read more about our return policy here.

Can I exchange my order?

If you wish to exchange your order, pls. return your order and place a new order for the exchange. A refund will be made for the order you have returned. Read more about Return and Exchange policy here.

Did you receive my return order?

Please be aware that we do not send an email to you when your return package is received at our warehouse. To check if we have received your return package, you can refer to the tracking number on the receipt provided by the carrier who delivered the