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Holiday Returns and Updated Returns Policy.For the festive season, we&#x2019;ve extended our returns policy to help you shop with confidence for gifts. Purchases made online between 26 November 2025&#xA0;and&#xA0;19 December 2025 can be returned until 16 January 2026.For purchases made from 20 December 2025 onwards, our standard returns policy will apply.

Holiday Returns and Updated Returns Policy. For the festive season, we’ve extended our returns policy to help you shop with confidence for gifts. Purchases made online between 26 November 2025 and 19 December 2025 can be returned until 16 January 202

Holiday Returns 2025

Returns

When can I expect my order to arrive?

Where is the order shipped from?

What type of payments can you accept?

What currency is the pricing on your website?

How can I get a discount code?

Is my personal information kept private?

What are the benefits of signing up to your newsletter?

How can I unsubscribe from emails?

Can I pay with Klarna?

Do you offer price matching?

How do I place an order?

Where are orders shipped from?

When will I be charged for my order?

I cannot pay for my order

I have not received my order confirmation

How can I find my order number?

I forgot to apply my discount code

Ordering

What is your shipping policy?

What are my shipping options?

How do I track my order?

Will I be charged duty/custom fees on my order?

My package is missing, what now?

Why is DHL asking me to pay customs duties?

I entered the wrong address

Delivery before christmas 2025?

Shipping and Delivery

How do I make a return?

Do I pay for a return?

When can I expect my refund?

Can I return my order?

Can I exchange my order?

Did you receive my return order?

I can't log in and register my return

How do I pick the right size?

International sizing chart

How to care for your silk clothing

Our silk

Products

The brand

Our story

Company

Holiday Returns 2025Updated a day ago