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Shipping and Delivery

Here you can find Dea Kudibal shipping and delivery information

What is your shipping policy?

The shipping fee for UK orders is EUR 15. Read more about our shipping policy here.

What are my shipping options?

We ship all UK orders with GEODIS (DHL). Read more about our shipping policy here.

Where is the order shipped from?

All orders are shipped from our warehouse in Denmark. Please note that duties, customs and taxes are included in the final price at check-out. You can read more about deliveries here.

How do I track my order?

To track your order please open the chat and choose "Track and manage my orders".

Where are you based?

We are based in Copenhagen, Denmark.

Will I be charged duty/custom fees on my order?

You will not be charged duty/custom fees on your order. Prices are inclusing theese charges. For a return the duty/custom is to be paid by the customer. Read more here.

My package is missing, what now?

If your parcel when tracking it, shows that it has been delivered, but you have not received it, then we will make sure to help you. First look in all the places a parcel could have been delivered/placed. In a garden shed, your garage, or at your nei

Why is DHL asking me to pay customs duties?

Dea Kudibal pays customs duties when shipping to the UK. If you receive a payment request from DHL, please contact us immediately so we can re-direct the billing to Dea Kudibal and have your parcel released from customs. Please also forward any invoi