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I cannot pay for my order, what should I do?Updated a year ago

We are very sorry to hear that you are having problems purchasing your order. We will try to guide you through some possible options here.

1. Make sure  that You are on the correct webshop. If you are an UK customer You can only place an order on 

If you are placing an order from Jersey or Guernsey you will need to navigate to:

2. Please check that your card of prefference is listed as a payment method on  

3. If your page is freezing then pls. clear the cookies and cache memory of your browser. Close all browser tabs and retry. 

4. If you still have issues, then pls. contact us via our chat and we will do our best to help you.

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